More than $137 million in water quality and reliability system upgrades drive demand

Alexandria, Virginia, November 15, 2021--(BUSINESS WIRE)--(BUSINESS WIRE)--Virginia American Water today submitted a general rate application to the The overall increase is USD 14.3 million.

"The company has increased this amount based on its $137.6 million in infrastructure investment requirements from May 2020 to April 2023," said Barry Suits, president of Virginia American Water. "Through these investments, we continue to upgrade our infrastructure to provide high-quality water and sewage services and fire protection facilities to approximately 339,000 people in Alexandria, Dell, Hopewell and the Northern Territory."

Some of the company’s key infrastructure projects in the rate request include:

New water inlet, electrical and pump structure and the construction of an elevated water tank can store an additional 2.5 million gallons of drinking water in Hopewell

Replaced the 3,800 ft 12-inch cast iron and asbestos water supply mains installed in the 1950s with 16-inch ductile iron pipes, increasing the water pressure of commercial and residential water supply services and fire fighting in Alexandria

Construction of a 17,000-square-foot Prince William Operations Center to improve operational efficiency, reduce costs, and provide required training facilities

Major upgrades and improvements to the sewer of the Prince William District Wastewater Treatment Plant

The new pumping station in the Eastern District will increase system flexibility

Virginia American Water's investment in replacing or repairing 36,968 feet of aging water pipes in its service area is also included in this rate request.

The 2021 Infrastructure Report Card of the American Society of Civil Engineers rated the drinking water system in the United States as a C-level and the wastewater system as a D-level. These grades emphasize the urgent need for necessary investment to increase resilience and sustainability while drinking water and sewage treatment facilities continue to provide these basic services.

"Virginia American Water takes a proactive approach to infrastructure investment and increases the resilience of our systems. Every day, we work hard to support and improve the water supply infrastructure of the communities we serve. We are committed to long-term, consistent investment in our water And the wastewater system helps to maintain the quality of service our customers expect and deserve," Suits said.

Suits added that Virginia American Water’s rates are based on the cost of providing water and wastewater services. "In order to help alleviate customer price markups, we are working very hard to control costs and operate as efficiently as possible," he said. "Even with these increases, the cost of high-quality, reliable water services will remain around one cent per gallon, and it will still be one of the countries with the lowest household utility bills."

According to the company's proposed increase of approximately US$14.3 million in temporary rates, it is planned to take effect around May 1, 2022. The rate for the average residential customer of Virginia American Water to use 4,000 gallons of water per month will vary in each service area as follows:

• Prince William: Water supply services will increase by US$4.71 per month, and sewage services will be increased by US$5.98 per month.

Virginia American Water is incorporating comprehensive water pricing in a gradual manner consistent with Senate Bill 1492, which was signed into law in 2017. Once the rates are fully consolidated, all water customers in the company's residential area will enjoy the same basic rate and water service. The combined rate will allow the costs associated with infrastructure investment to be distributed across the Virginia American Water Company's customer base statewide, helping to stabilize future rates.

The final rate depends on the final decision of the SCC, which includes a thorough public review of the Virginia American Water Company’s rate application. For more information on this rate request, please visit Customer Service and Billing, Your Water and Wastewater Rates under www.virginiaamwater.com.

Virginia American Water also wants to remind customers facing financial constraints about its bill payment assistance program. Encourage customers who have difficulty paying water and/or waste water fees to call the company at 1-800-452-6863 to make payment arrangements or budget bills. Customers who meet low-income requirements can also apply for assistance through the company's H2O Help to Others program, which is managed by Dollar Energy Fund. More information can be found under www.virginiaamwater.com under Customer Service and Billing, Customer Assistance Program.

Virginia American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water company in the state, providing quality and reliable water services to more than 325,000 people. For more information, please visit www.virginiaamwater.com and follow Virginia American Water on Twitter and Facebook.

View the source version on businesswire.com: https://www.businesswire.com/news/home/20211115006322/en/

Media: Marybeth Leongini External Affairs Manager 571-344-0998 marybeth.leongini@amwater.com

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